Returns direct to supplier

JEGS Customer service

01702 511849

RETURNS DIRECT TO SUPPLIERS - Please do NOT return to JEGS

ELECTROLUX

08445 614614

All faulty goods covered by 12 month guarantee must be repaired by an Electrolux authorised service agent.

Please DO NOT return to JEGS.

MEACO

(Freecall) 0500 418458 or 01483 234900

If a Meaco product develops a fault or you have any questions regarding the product please contact Meaco direct or visit their website at www.meaco.com/products.

Please DO NOT return to JEGS.

HOSTESS TROLLEYS & SIDE SERVERS

01422 203555

If a hostess product is found to be damaged or develops a fault 15 days or more after purchase, customers should contact a Whirlpool engineer to arrange a visit for repair.

REDRING

0844 372 7766

All faulty good covered by 12 months guarantee must be reported to Redring customer support on 0844 372 7766.

DUALIT (REPAIR ONLY)

01293 652500

Dualit products may no longer be automatically accepted back for credit as Dualit now insist on REPAIR ONLY for all products. Customers should provide the JEGS invoice number and EXACT fault before we can accept an item back as a faulty return. JEGS will not give credit on any Dualit item unless we have received confirmation back from Dualit that the item cannot be repaired. If Dualit discover ‘no fault found’ they will return the item to JEGS without credit.

In such a case we reserve the right to return the item to you with a £20 handling fee and carriage charge.

Before returning the item Dualit advise that the end user should contact Dualit Customer Services to discuss the problem as a solution.

NUMATIC (REPAIR ONLY)

JEGS Customer Service

All Numatic products are REPAIR ONLY and covered as per the individual guarantee documentation. All products carry a serial number which must be given to the JEGS Customer Service team and details of the ACTUAL fault, before collection of a faulty item is arranged to confirm that the item was supplied to JEGS by Numatic. If Numatic products are received back without authorisation, we reserve the right to charge a £20 handling/admin fee. If Numatic upon inspection find the item to be ‘no fault found’ then they will send the item back to JEGS without credit.

In such a case, we reserve the right to return the item to you with a £20 handling fee and carriage charge.